Shipping policy
SHIPPING POLICY
Thank you for shopping with Dustrivia.
Order Processing
Orders are processed as quickly as possible after your order is confirmed. Processing times may vary depending on the product and supplier.
Shipping & Delivery
Shipping and estimated delivery information is provided on each product page. Shipping times may vary by item.
Please review the shipping information listed on the product page before placing your order. Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside of our control may affect delivery.
Tracking Information
Once order is placed tracking information will be sent to the email address provided with your order.
Multiple Shipments
If your order contains multiple items, they may be shipped separately and arrive at different times.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error, please contact us as soon as possible. Once an order has been processed or shipped, we may be unable to change the shipping information.
Lost, Delayed, or Damaged Packages
If your order is significantly delayed, lost, or arrives damaged, please contact us so we can review the situation and assist you.
Contact Us
For questions regarding your shipment, please contact us at info@dustrivia.com